Effective date: January 1, 2026] Last updated: May 1, 2026
1. About These Terms
These Terms and Conditions (“Terms”) govern your access to and use of okrleader.com (the “Website”), the OKR Leader software application (the “App”), the OKR Leader newsletter, free resources, lead magnets, and any related products or services we provide (collectively, the “Services”).
The Services are provided by Moving Mountains Consulting Ltd. (“OKR Leader,” “we,” “us,” or “our”), a corporation organized under the laws of British Columbia, Canada, with a registered address at PO Box 1741, D’Arcy, BC, V0N 1L0, Canada.
By accessing or using the Services, you agree to be bound by these Terms and our Privacy Policy and Disclaimer. If you do not agree, do not use the Services.
These Terms apply to you whether you are a casual visitor, a newsletter subscriber, a free resource user, or (when launched) a paying customer of the App.
2. Eligibility
You must be at least 16 years old to use the Services. By using the Services, you represent and warrant that:
- You meet the minimum age requirement.
- You have the legal capacity to enter into a binding agreement.
- If you are using the Services on behalf of an organization, you have the authority to bind that organization to these Terms.
- Your use of the Services complies with all applicable laws and regulations.
3. Our Services
3.1 Website, blog, newsletter, and free resources
We provide a Website, blog content, an email newsletter, downloadable resources, and related lead magnets. Access to most content is free, though some resources may require an email signup.
3.2 The App (when launched)
The App is a software-as-a-service product designed to help teams set, track, and execute on Objectives and Key Results (OKRs). The App is not currently available; the sections of these Terms that reference the App will become effective when the App is launched.
3.3 Changes to the Services
We may modify, suspend, or discontinue any part of the Services at any time, with or without notice. We will give reasonable advance notice for material changes that affect paying subscribers.
4. Account Registration (App)
When the App is launched, you may need to create an account to access certain features. You agree to:
- Provide accurate, current, and complete information during registration.
- Keep your account credentials confidential and secure.
- Notify us promptly at legal@okrleader.com of any unauthorized access or security breach.
- Be responsible for all activity that occurs under your account.
We may suspend or terminate your account if we have reason to believe that your account has been compromised, that you have violated these Terms, or that you have engaged in fraudulent or unlawful activity.
5. Subscription Plans, Billing, and Cancellation (App)
The following terms apply once the App is launched.
5.1 Plans
The App is offered on three subscription tiers: Basic, Professional, and Enterprise. Plan features, limits, and pricing are described on the App pricing page and may be updated from time to time.
5.2 Free trial
A 14-day free trial is available on the Professional plan for new customers. Free trials are limited to one per organization. At the end of the free trial, you will be automatically converted to a paid subscription on the plan you selected at signup, unless you cancel before the trial ends. We will notify you by email before the trial ends.
5.3 Billing cycles
You can choose between two billing options:
- Quarterly: Billed every three months. You may cancel at the end of any quarterly billing period.
- Annual: Billed once per year as a 12-month commitment. By selecting the annual plan, you commit to paying for the full 12 months. Annual subscriptions cannot be cancelled mid-term for a refund of unused months, except as required by applicable law.
5.4 Payment
Payments are processed by Stripe. By providing payment information, you authorize us (and our payment processor) to charge the applicable fees, plus any applicable taxes, to your payment method.
You are responsible for keeping your payment information current. If a payment fails, we will attempt to notify you and re-charge the payment method. If the payment cannot be collected, we may suspend or terminate your access to the App.
5.5 Price changes
We may change subscription pricing. Price changes take effect at the start of your next billing cycle (for quarterly subscribers) or at the next renewal (for annual subscribers). We will give you at least 30 days’ notice by email before any price change takes effect.
5.6 Taxes
All fees are exclusive of applicable taxes (including GST, HST, PST, VAT, and sales tax). You are responsible for all applicable taxes associated with your subscription, except for taxes based on our net income.
5.7 Cancellation
You can cancel your subscription at any time from your account settings or by emailing us. Cancellation takes effect at the end of the current billing period. You will continue to have access to the App until the end of that period.
5.8 Refunds
Subscription fees are non-refundable, except where required by law. We do not provide refunds or credits for partial billing periods, unused features, or downgrades. If you believe you have been charged in error, contact legal@okrleader.com.
6. Acceptable Use
You agree not to use the Services to:
- Violate any applicable law, regulation, or third-party right.
- Harass, threaten, defame, or harm any person or group.
- Upload, transmit, or distribute any content that is unlawful, infringing, harmful, harassing, defamatory, obscene, or otherwise objectionable.
- Attempt to gain unauthorized access to the Services, other accounts, or any related systems or networks.
- Interfere with or disrupt the integrity or performance of the Services, including by introducing viruses, malware, or other harmful code.
- Reverse engineer, decompile, or disassemble any part of the Services, except to the extent expressly permitted by applicable law.
- Use the Services to build a competing product or to benchmark the Services without our prior written consent.
- Resell, sublicense, or redistribute the Services without our prior written consent.
- Use automated means (bots, scrapers, crawlers) to access the Services, except for publicly available content with respect for our robots.txt.
- Misrepresent your identity or affiliation with any person or organization.
We may investigate and take appropriate action against any violation of this section, including suspending or terminating your access to the Services.
7. Your Content (App)
When you use the App, you may upload, create, or store content including OKR data, organizational data, comments, check-in entries, and other information (“Customer Content”).
7.1 Ownership
You retain all rights, title, and interest in your Customer Content. We claim no ownership over it.
7.2 License to us
You grant us a limited, non-exclusive, worldwide, royalty-free license to host, store, process, transmit, display, and back up your Customer Content solely as necessary to provide and improve the Services, comply with our legal obligations, and enforce our agreements.
7.3 Your responsibility
You are responsible for your Customer Content, including its legality, accuracy, and quality. You represent and warrant that you have all necessary rights to upload Customer Content and that doing so does not violate any law, regulation, or third-party right.
7.4 Data export
While your subscription is active and for a reasonable period after termination (typically 30 days), you may export your Customer Content from the App in a standard machine-readable format.
8. Intellectual Property
8.1 Our IP
The Services, including all software, content, design, logos, trademarks, and underlying technology, are owned by or licensed to Moving Mountains Consulting Ltd. and are protected by copyright, trademark, and other intellectual property laws. We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Services for their intended purpose, subject to these Terms.
You may not copy, modify, distribute, sell, or create derivative works of the Services or any part of them without our prior written consent.
8.2 Feedback
If you provide us with suggestions, ideas, or feedback about the Services (“Feedback”), you grant us a perpetual, irrevocable, worldwide, royalty-free license to use, modify, and incorporate that Feedback into the Services without obligation or compensation to you.
8.3 Newsletter and blog content
The OKR Leader blog and newsletter content is owned by us. You may share links to our content and quote brief excerpts with attribution. You may not republish, copy, or redistribute substantial portions of our content without our prior written consent.
9. Third-Party Services
The Services may integrate with or link to third-party services, including Stripe (payment processing), TidyCal (meeting scheduling), SwipeOne (email), Google Analytics (analytics), and AWS (hosting). Your use of these third-party services is governed by their own terms and privacy policies.
We are not responsible for the availability, accuracy, content, or practices of any third-party service, and we make no representations or warranties about them.
10. Disclaimers
THE SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF HARMFUL COMPONENTS.
The content we publish on the Website, blog, newsletter, and in our resources is for informational and educational purposes only. It does not constitute professional advice (legal, financial, business, tax, or otherwise). See our Disclaimer for details.
You are solely responsible for any decisions you make based on the content or your use of the Services.
11. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW:
- IN NO EVENT WILL MOVING MOUNTAINS CONSULTING LTD., ITS DIRECTORS, OFFICERS, EMPLOYEES, CONTRACTORS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING LOSS OF PROFITS, REVENUE, DATA, BUSINESS OPPORTUNITIES, OR GOODWILL, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE SERVICES, WHETHER BASED IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR ANY OTHER LEGAL THEORY, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
- OUR TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICES WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US IN THE 12 MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED CANADIAN DOLLARS (CAD $100).
Some jurisdictions do not allow the exclusion or limitation of certain damages. In those jurisdictions, our liability is limited to the maximum extent permitted by law.
12. Indemnification
You agree to defend, indemnify, and hold harmless Moving Mountains Consulting Ltd. and its directors, officers, employees, contractors, and licensors from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or in any way connected with:
- Your use or misuse of the Services.
- Your violation of these Terms.
- Your violation of any law or third-party right.
- Your Customer Content.
13. Term and Termination
13.1 Term
These Terms apply from the moment you first use the Services and remain in effect until terminated by you or by us.
13.2 Termination by you
You may stop using the Services at any time. To cancel a paid App subscription, follow the cancellation process described in Section 5.7.
13.3 Termination by us
We may suspend or terminate your access to the Services at any time, with or without notice, if:
- You violate these Terms.
- We are required to do so by law.
- We discontinue the Services.
- We have a reasonable basis to believe that your continued use poses a risk to us, other users, or third parties.
For paid subscriptions, if we terminate without cause, we will refund any pre-paid fees for unused service periods.
13.4 Effect of termination
Upon termination, your right to access and use the Services ends immediately. Sections that by their nature should survive termination will survive, including Sections 7 (Customer Content ownership), 8 (Intellectual Property), 10 (Disclaimers), 11 (Limitation of Liability), 12 (Indemnification), and 14 (Governing Law and Dispute Resolution).
We may delete your account and Customer Content after a reasonable retention period as described in our Privacy Policy.
14. Governing Law and Dispute Resolution
These Terms are governed by the laws of the Province of British Columbia and the federal laws of Canada applicable in British Columbia, without regard to conflict-of-laws principles.
You agree that any dispute, claim, or controversy arising out of or relating to these Terms or the Services will be resolved exclusively in the courts of British Columbia, Canada, and you consent to the personal jurisdiction of those courts.
If you are a consumer in the EU, UK, or another jurisdiction with mandatory consumer protections, you may have additional rights under your local law that cannot be waived by contract, and nothing in these Terms limits those rights.
15. Changes to These Terms
We may update these Terms from time to time. When we make material changes, we will notify you by email (if you have a subscription or have given us your email) or by posting a prominent notice on the Website at least 30 days before the changes take effect.
Your continued use of the Services after the effective date of the updated Terms constitutes your acceptance of the changes. If you do not agree to the updated Terms, you must stop using the Services.
16. Miscellaneous
- Entire agreement. These Terms, together with our Privacy Policy, Disclaimer, Data Security Policy, and any other documents we expressly incorporate by reference, constitute the entire agreement between you and us regarding the Services.
- Severability. If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.
- No waiver. Our failure to enforce any right or provision of these Terms is not a waiver of that right or provision.
- Assignment. You may not assign or transfer these Terms without our prior written consent. We may assign these Terms in connection with a merger, acquisition, reorganization, or sale of assets.
- Notices. We may give notice to you by email, by posting on the Website, or by other reasonable means. You may give notice to us at legal@okrleader.com.
- Force majeure. We are not liable for any failure or delay in performance caused by circumstances beyond our reasonable control, including natural disasters, acts of war or terrorism, pandemics, government action, internet or utility failures, or other force majeure events.
- No agency. Nothing in these Terms creates a partnership, joint venture, agency, or employment relationship between you and us.
- Headings. Section headings are for convenience only and do not affect interpretation.
17. Contact
For questions about these Terms, contact:
Moving Mountains Consulting Ltd. Attn: Legal PO Box 1741, D’Arcy, BC, V0N 1L0, Canada Email: legal@okrleader.com